By using our platform, you accept these terms. They define the framework of our mutual commitments, your rights, and your obligations.
10
articles
2024
in effect
FR
governing law
01
Purpose & Scope
These General Terms of Service (ToS) constitute the contractual framework governing access to and use of the digital services offered by VIVIERA FINANCE via its online platform.
Access to the portal and use of our simulation tools constitute unconditional acceptance of these terms. This document holds the value of a contract between the operator and the user.
If you do not accept these terms in their entirety, please do not use our site or services.
Access reserved for adults with legal capacity
Use is restricted to individuals of legal age (18 or older) with full legal capacity.
02
Description of services offered
VIVIERA FINANCE offers a brokerage and advisory platform for financing solutions tailored to individuals and professionals.
Online Credit Simulation
Free, no-obligation tool to estimate your monthly payments and repayment capacity.
Free
Financing Request
Secure form to submit your application to our team of online experts.
Online
Personalized Guidance
Advisory and follow-up by our specialized advisors throughout the process.
On request
Secure Client Portal
Access to your personal space to track your applications and communicate with your advisor.
Secure
Simulations are for indicative purposes only and do not constitute a binding credit offer.
03
Access & Continuity of Service
Access to our platform is available to any user with an internet-connected device. Access costs are the sole responsibility of the user.
We reserve the right to temporarily interrupt access for maintenance or infrastructure improvement purposes.
Availability
99.5% / an
Maintenance
Announced 48h in advance
Support
Mon–Fri, 9 AM–6 PM
04
User Obligations
By using our services, you agree to respect the following obligations:
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Accuracy of Information
Provide truthful and complete information during any financing request.
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Lawful and Personal Use
Use the services exclusively for personal use and for legitimate purposes.
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Account Confidentiality
Maintain strict confidentiality of your login credentials.
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Intellectual Property Compliance
Not to reproduce or distribute protected content belonging to VIVIERA FINANCE.
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No Technical Interference
Not to compromise the integrity or security of our platform.
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Updating Information
Inform our teams of any changes that may affect your application.
Inaccurate Declaration: Legal Consequences
Any inaccurate or fraudulent statement may result in immediate rejection of the request, termination of services, and legal proceedings.
05
Pricing & Financial Transparency
Access to our platform and credit simulation are entirely free and carry no obligation. No fees will be charged prior to final acceptance.
Online SimulationFree
Application SubmissionNo hidden fees
Interest Rate (APR)Disclosed before signing
Application feesOnly after final agreement
"
Borrowing money is a commitment and must be repaid. Check your repayment capacity before committing.
06
Intellectual Property
All digital content — texts, design, algorithms, logos, source code — is the exclusive property of VIVIERA FINANCE.
Any unauthorized reproduction, even partial, constitutes a violation of intellectual property rights.
Protected Trademarks and Names
The name, logo, and distinctive elements of VIVIERA FINANCE are protected trademarks. Their use without authorization is strictly prohibited.
07
Limitation of Liability
VIVIERA FINANCE disclaims all liability for direct or indirect damages resulting from the use or inability to use the services.
Site information is for informational purposes and does not constitute personalized financial advice in a legal sense.
08
Termination & Account Closure
You may request account closure at any time by sending your request to info@viviera-finance.com.
VIVIERA FINANCE se réserve le droit de suspendre un compte en cas de violation des présentes CGU, de fraude avérée ou de comportement préjudiciable.
In case of suspension, the user will be informed by email as soon as possible.
09
Personal Data & Cookies
The processing of your data is governed by our Privacy Policy and Cookie Policy, which form an integral part of these ToS.